Shipping & returns

Shipping
We are shipping worldwide.
• Mainland France: Free shipping on all orders above 150€. Standard shipping 5€. 3-5 business days (delivery times are indicatives).
• Europe (excluding DROM-COM), EEA countries, Switzerland and the UK: Free shipping on all orders above 200€. Standard shipping 10€. 5-8 business days (delivery times are indicatives).
• Rest of the world (including DROM-COM): Standard shipping 15€. 7
-15 business days (delivery times are indicatives).

General
To return a product, you must write an e-mail to order@kornerstoneparis.com and make a return request indicating the reason for return and any other relevant comment. We will reply within 24 hours with the procedure to follow.

Please note that all items must be returned within 14 days from the day of delivery.
Items must be returned in full condition in their original packaging with the labels attached and all accessories (items must be undamaged, unworn, unwashed and unsoiled). KORNERSTONE PARIS reserves the right to refuse any return.

No return on sale items.

Returns are at the customer’s own expenses. KORNERSTONE PARIS supports the re-shipment costs only.

KORNERSTONE PARIS cannot be held responsible for the loss, theft or damage of the parcel.

Store sales and online sales operate independently. Therefore it is not possible to exchange or return an item purchased online in store, nor to exchange or return an item purchased in store online. 

Exchanges
You can only exchange an item with a different size. If you want to exchange with another item, please return your initial item for a refund, and simply proceed to the purchase of the new item on the website.

Refunds
Upon reception and confirmation of your returned parcel, you will receive a refund within 14 business days, and a payment confirmation e-mail (be aware that shipping costs are non-refundable).